All Systems Operational

Chat Interactions Operational
90 days ago
100.0 % uptime
Today
Consumer Experience ? Operational
90 days ago
100.0 % uptime
Today
Delphi Studio Operational
90 days ago
99.93 % uptime
Today
Processing Documents Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
99.72 % uptime
Today
User Management Operational
90 days ago
100.0 % uptime
Today
Voice Playground ? Operational
90 days ago
100.0 % uptime
Today
SMS Interactions Operational
90 days ago
100.0 % uptime
Today
Video Calling Operational
90 days ago
100.0 % uptime
Today
Voice Calling Operational
90 days ago
99.91 % uptime
Today
Website Integration ? Operational
90 days ago
99.88 % uptime
Today
External API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 21, 2025

No incidents reported today.

Jun 20, 2025
Resolved - External API calls for creating new conversations were temporarily unavailable due to an internal issue. A fix was implemented promptly. We are monitoring the situation closely and believe it is now fully resolved.
Jun 20, 10:44 PDT
Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025
Resolved - This incident has been resolved.
Jun 17, 15:00 PDT
Update - We have implemented a fix and are continuously monitoring the issue.
Jun 17, 14:11 PDT
Investigating - We are investigating degraded performance on interaction linked to an upstream provider.
Jun 17, 13:48 PDT
Jun 16, 2025

No incidents reported.

Jun 15, 2025
Resolved - Between 1:21 PM PT and 3:52 PT on Sunday, 15 June 2025, the Delphi widget embedded on websites was down, with users seeing an error page. The primary delphi.ai site and API remained operational; only embeds were affected.
Jun 15, 01:30 PDT
Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025
Resolved - This incident has been resolved.
Jun 12, 13:32 PDT
Update - Adding new data on the mind page in studio is offline.

We are continuing to investigate this issue.

Jun 12, 12:22 PDT
Update - We are continuing to investigate this issue.
Jun 12, 11:56 PDT
Investigating - Voice Calls, SMS, Whatsapp, and Telegram features are failing or partial outage due to Google Cloud outage.

We will continue to send updates as we learn more.

Jun 12, 11:52 PDT
Jun 11, 2025

No incidents reported.

Jun 10, 2025
Resolved - This incident has been resolved.
Jun 10, 12:57 PDT
Update - One of our infrastructure providers is currently experiencing a partial outage. As a result, Delphi responses may be slower than usual or intermittently delayed.

We’re actively working with the provider to restore full performance and will continue to post updates here as the situation evolves.

Thank you for your patience.

Jun 10, 09:59 PDT
Update - Our LLM provider is suffering a partial outage. We are working with them to restore performance.
Jun 10, 09:00 PDT
Identified - The issue has been identified and a fix is being implemented.
Jun 10, 09:00 PDT
Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.