All Systems Operational

Chat Interactions Operational
90 days ago
99.85 % uptime
Today
Consumer Experience Operational
90 days ago
99.98 % uptime
Today
Delphi Studio Operational
90 days ago
99.99 % uptime
Today
Processing Documents Operational
90 days ago
99.97 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
User Management Operational
90 days ago
99.98 % uptime
Today
Voice Playground Operational
90 days ago
99.98 % uptime
Today
Synced Feeds Operational
90 days ago
100.0 % uptime
Today
Onboarding Operational
90 days ago
99.98 % uptime
Today
SMS Interactions Operational
90 days ago
100.0 % uptime
Today
Video Calling Operational
90 days ago
100.0 % uptime
Today
Voice Calling Operational
90 days ago
99.78 % uptime
Today
Website Integration Operational
90 days ago
99.98 % uptime
Today
External API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 3, 2026

No incidents reported today.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026
Resolved - The third party provider has resolved their issues and we will be changing providers.
Feb 24, 14:52 PST
Investigating - We are having another provider outage that has been caused by our vector database provider. We are investigating alternatives.
Feb 24, 14:26 PST
Resolved - The incident has been resolved. We were able to change our provider quickly.
Feb 24, 13:05 PST
Identified - We have determined the issue and have a candidate solution we are testing.

An external provider is having an outage and we are working on a fix for it.

Feb 24, 13:01 PST
Feb 23, 2026
Resolved - There was a complete outage for interactions on the embed last night
Feb 23, 19:00 PST
Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.