All Systems Operational

Uptime over the past 90 days. View historical uptime.
Chat Interactions Operational
90 days ago
99.29 % uptime
Today
Consumer Experience Operational
90 days ago
99.41 % uptime
Today
Delphi Studio Operational
90 days ago
99.41 % uptime
Today
Processing Documents Operational
90 days ago
99.41 % uptime
Today
Analytics Operational
90 days ago
99.41 % uptime
Today
User Management Operational
90 days ago
99.41 % uptime
Today
Voice Playground Operational
90 days ago
99.41 % uptime
Today
Synced Feeds Operational
90 days ago
99.41 % uptime
Today
Onboarding Operational
90 days ago
99.41 % uptime
Today
SMS Interactions Operational
90 days ago
99.41 % uptime
Today
Video Calling Operational
90 days ago
99.41 % uptime
Today
Voice Calling Operational
90 days ago
99.16 % uptime
Today
Website Integration Operational
90 days ago
99.41 % uptime
Today
External API Operational
90 days ago
99.41 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 16, 2026

No incidents reported today.

Jan 15, 2026
Degraded converastions and calls
Resolved - This incident has been resolved.
Jan 15, 12:47 PST
Update - We are continuing to monitor for any further issues.
Jan 15, 12:47 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 15, 06:56 PST
Update - We are continuing to work on a fix for this issue.
Jan 15, 06:36 PST
Identified - The issue has been identified and a fix is being implemented.
Jan 15, 06:36 PST
Jan 14, 2026
Degraded chat experience
Resolved - Delphis response rate saw elevated errors.
Jan 14, 10:30 PST
Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026
Full Voice Calling and Partial Chat Outage
Resolved - Functionality has been entirely restored.
Jan 8, 12:33 PST
Monitoring - The website has stabilized for the last 30 minutes, but we are not confident yet in a complete fix. We are continuing to monitor our services.
Jan 8, 11:07 PST
Identified - There is still an issue with our voice and text calling, but has been degraded to a partial outage. Some responses are working, but not all.
Jan 8, 07:54 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 8, 07:10 PST
Update - We are still investigating the issue. Next update 07:15 PT
Jan 8, 06:45 PST
Investigating - We are currently investigating this issue.
Jan 8, 05:13 PST
Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

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