All Systems Operational

Uptime over the past 90 days. View historical uptime.
Chat Interactions Operational
90 days ago
100.0 % uptime
Today
Consumer Experience ? Operational
90 days ago
100.0 % uptime
Today
Delphi Studio Operational
90 days ago
99.89 % uptime
Today
Processing Documents Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
99.72 % uptime
Today
User Management Operational
90 days ago
100.0 % uptime
Today
Voice Playground ? Operational
90 days ago
100.0 % uptime
Today
Synced Feeds ? Operational
90 days ago
99.53 % uptime
Today
Onboarding Operational
90 days ago
99.8 % uptime
Today
SMS Interactions Operational
90 days ago
100.0 % uptime
Today
Video Calling Operational
90 days ago
99.98 % uptime
Today
Voice Calling Operational
90 days ago
99.89 % uptime
Today
Website Integration ? Operational
90 days ago
99.88 % uptime
Today
External API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 10, 2025

No incidents reported today.

Jul 9, 2025
Google Drive Folder sync partially degraded
Resolved - This incident has been resolved.
Jul 9, 22:27 PDT
Investigating - We are currently investigating this issue.
Jul 9, 18:18 PDT
Jul 8, 2025
Elevated voice call failures affecting new customers
Resolved - This incident has been resolved.
Jul 8, 17:22 PDT
Update - We are continuing to work on a fix for this issue.
Jul 8, 16:58 PDT
Identified - We have identified the issue and are rolling out a fix
Jul 8, 16:55 PDT
Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025
New user Onboarding Facing Issues
Resolved - Our third party provider had an outage. We have resolved it with a work around.
Jul 3, 18:19 PDT
Investigating - New user onboarding is having issues, we are investigating the outage and will provide updates as soon as possible.
Jul 3, 14:03 PDT
Jul 2, 2025
Mulit-Language Voice Calling Outage
Resolved - This incident has been resolved.
Jul 2, 19:45 PDT
Identified - We’ve identified an issue with one of our transcription providers that’s causing voice calls in specific non-English languages to fail. English calls are working normally, and we’re actively working on a fix.
Jul 2, 18:44 PDT
YouTube Processing Facing Delays
Resolved - This incident has been resolved.
Jul 2, 14:17 PDT
Identified - YouTube content may take longer to process and may fail due to YouTube's servers being overwhelmed. Should be resolved within the day.
Jun 25, 23:40 PDT
Some File Types Failing to Upload
Resolved - This incident has been resolved.
Jul 2, 14:16 PDT
Identified - Uploading some files into Add Content is failing to load. A fix is coming.
Jun 26, 09:31 PDT
Video Call Outage
Resolved - Video Calls failed to start from 1:50 pm - 2:15 pm (25 minutes)
Jul 2, 14:00 PDT
Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025
Twitter API issues affecting Twitter content
Resolved - This incident has been resolved.
Jun 26, 13:27 PDT
Identified - Twitter API is having a brief outage so Twitter content may temporarily fail to process
Jun 26, 09:52 PDT
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