All Systems Operational

Uptime over the past 90 days. View historical uptime.
Chat Interactions Operational
90 days ago
100.0 % uptime
Today
Consumer Experience ? Operational
90 days ago
100.0 % uptime
Today
Delphi Studio Operational
90 days ago
99.48 % uptime
Today
Processing Documents Operational
90 days ago
99.17 % uptime
Today
Analytics Operational
90 days ago
99.7 % uptime
Today
User Management Operational
90 days ago
99.71 % uptime
Today
Voice Playground ? Operational
90 days ago
100.0 % uptime
Today
Synced Feeds ? Operational
90 days ago
98.08 % uptime
Today
Onboarding Operational
90 days ago
99.8 % uptime
Today
SMS Interactions Operational
90 days ago
100.0 % uptime
Today
Video Calling Operational
90 days ago
99.98 % uptime
Today
Voice Calling Operational
90 days ago
99.88 % uptime
Today
Website Integration ? Operational
90 days ago
99.87 % uptime
Today
External API Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 2, 2025

No incidents reported today.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025
Voice Calls Failing to Start
Resolved - This incident has been resolved.
Aug 27, 14:03 PDT
Update - We are continuing to investigate this issue.
Aug 27, 13:42 PDT
Investigating - We are currently investigating this issue.
Aug 27, 13:39 PDT
Aug 26, 2025
Voice Calls Failing to Start
Resolved - This incident has been resolved.
Aug 26, 12:21 PDT
Update - We are continuing to investigate this issue.
Aug 26, 12:05 PDT
Investigating - We are currently investigating this issue.
Aug 26, 12:04 PDT
Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025
OAI Embedding Degradation
Resolved - Latency has returned to normal.
Aug 21, 15:40 PDT
Monitoring - Recovered, monitoring.
Aug 21, 14:52 PDT
Update - OpenAI has now also declared an incident for completions + embeddings
https://status.openai.com/incidents/01K370XE0YV4J51B6PN5XFR2T8
Aug 21, 12:55 PDT
Identified - The issue has been identified and a fix is being implemented.
Aug 21, 11:55 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 21, 11:55 PDT
Investigating - We are seeing immense latency from OpenAI Embeddings right now, specifically in the last 3 hours. It's affecting CB1 and Deus.

*Voice calls will experience longer latencies or errors.(
*Text/Embeds will be affected less*
Aug 21, 11:54 PDT
External API outage — restoration in progress
Resolved - This incident has been resolved.
Aug 21, 14:49 PDT
Identified - We’re experiencing a major outage on the External API. An unintended configuration change affected this service. Customer data is unaffected; requests may return 5xx errors.
Aug 21, 14:10 PDT
Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

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